Question 1

Is HomeConnect US a contractor?

Accepted Answer

No. We are a lead-generation and referral platform. We do not perform any of the services listed on this site — independent local providers do.

Question 2

How much does it cost to use the site?

Accepted Answer

Submitting an enquiry is free for you. We may receive compensation from service providers for referrals or leads where applicable.

Question 3

Will I definitely get a quote?

Accepted Answer

No. Submitting a form does not guarantee a quote, service, availability, or acceptance of your request. It depends on provider coverage and capacity in your area.

Question 4

How quickly will someone contact me?

Accepted Answer

Enquiries are accepted online 24/7 and reviewed during business hours. Response times vary by service, location, and provider workload.

Question 5

Who receives my information?

Accepted Answer

Our team, and the independent local provider we route your enquiry to. We share it only for the purpose of responding to your request.

Question 6

Can I ask you to delete my information?

Accepted Answer

Yes. Contact us through the contact page and we will remove your enquiry data from our systems, subject to any records we must retain by law.

Question 7

Do you check providers?

Accepted Answer

Providers are independent businesses responsible for their own licensing, insurance, and work quality. We recommend confirming credentials and getting written terms before work starts.

Question 8

Which areas do you cover?

Accepted Answer

Enquiries are accepted from across the United States. Coverage varies by ZIP code and service; our locations page lists areas with dedicated pages.

Question 9

Can I request more than one service?

Accepted Answer

Yes. Submit a separate enquiry for each service so the right kind of provider receives each request.

Question 10

What if I no longer want to be contacted?

Accepted Answer

Tell the provider directly, and contact us so we can mark your enquiry as closed and stop further routing.

Frequently asked questions

Common questions